Privacy Policy


Last Updated: January 28, 2025

This Privacy Policy explains how Kirli (“we,” “us,” or “our”) collects, uses, and protects your personal information when you interact with our website, kirli.com.au (the “Site”), or use our services (collectively, the “Services”). By accessing or using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you by updating the “Last Updated” date at the top of this policy. Please review this page periodically for any changes.

Information We Collect

1. Information You Provide to Us

When you use our Services, you may provide us with personal information, including:

  • Contact Details: Name, email address, phone number, and mailing address.
  • Order Details: Billing and shipping addresses, payment information (processed through secure third-party payment gateways), and order history.
  • Account Information: Username, password, and other account security information.
  • Customer Support Details: Information included in communications with us, such as inquiries or complaints.

2. Information Automatically Collected

When you interact with our Site, we may automatically collect certain information about your device and usage through cookies and similar technologies:

  • IP address
  • Browser type and version
  • Device identifiers
  • Browsing behavior on the Site (e.g., pages visited, time spent, and links clicked)

3. Information from Third Parties

We may receive personal information from third-party service providers, including:

  • Payment processors for transaction details
  • Shipping partners for delivery tracking and updates
  • Marketing platforms for analytics and customer engagement

How We Use Your Information

We use your personal information for the following purposes:

1. To Provide Our Services

  • Process orders, payments, and returns
  • Fulfill and ship your orders
  • Provide customer support

2. To Improve Your Experience

  • Personalize content and recommendations
  • Analyze Site performance and usage trends

3. For Marketing and Communication

  • Send promotional offers, updates, and newsletters (with your consent, where required by law)
  • Display relevant advertisements

4. For Security and Fraud Prevention

  • Detect, prevent, and respond to fraud or other unauthorized activities
  • Protect the integrity of our Services

5. Legal Compliance

  • Comply with applicable laws, regulations, and legal obligations

Sharing Your Information

We may share your personal information with:

1. Service Providers

Vendors who help us operate our Site and deliver Services, such as:

  • Payment processors
  • Shipping companies
  • IT and analytics providers

2. Business Partners

Marketing and advertising partners to deliver tailored promotions and improve user experience.

3. Legal and Regulatory Entities

To comply with legal obligations, respond to subpoenas or court orders, and protect our rights or the rights of others.

4. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Analyze website usage
  • Provide tailored advertisements

You can manage your cookie preferences through your browser settings. Disabling cookies may limit the functionality of the Site.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is completely foolproof, and we cannot guarantee absolute security.

Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Opt-Out: Opt-out of receiving marketing communications.

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

The Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us, and we will take appropriate steps to delete such information.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Kirli
Email: info@kirli.com.au
Website: kirli.com.au

Thank you for trusting Kirli with your personal information.